RETURN POLICY

At SavanaLux, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return it to us for a refund or exchange within 30 days of receiving your order. 

To initiate a return, please contact our customer service team at [email protected]  with your order number and reason for return. 

We will provide you with instructions on how to return your item. 

Please note that items must be returned in their original condition and packaging, with all tags and labels attached. 

Once we receive your return, we will inspect the item and process your refund or exchange within 5-7 business days. Please note that we do not offer refunds on shipping charges, and you are responsible for any shipping costs associated with returning your item. In addition, we do not accept returns on customized or personalized items.

 If you receive a defective or damaged item, please contact our customer service team within 7 days of receiving your order.

 We will provide you with instructions on how to return the item and will cover any associated shipping costs. 

Thank you for choosing SavanaLux, and we hope you enjoy your purchase. Please note that this is just an example, and you may want to customize it to reflect your own return policy and specific requirements. 

It's always a good idea to consult with a legal professional to ensure that your return policy is comprehensive and compliant with applicable laws and regulations.